WHAT IS Access POTOMAC YARD?

Access Potomac Yard was created to manage the Potomac Yard's Transportation Management Plan required by the City of Alexandria. We’re working to reduce single-occupant vehicle trips to Potomac Yard while improving the efficiency of the area’s transportation infrastructure. We’re doing it through a program of smart plans, great incentives and unique services that help you make the best transportation decisions.. Access provides sustainable transportation services and benefits to residents of Potomac Yard in order to reduce single-occupant vehicle trips onsite, improve the efficiency and capacity of the transportation infrastructure of Potomac Yard, and encourage a community that is desirable for people to live, work and play.

HOW CAN I SIGN UP FOR THE Access TRANSIT SUBSIDY PROGRAM?

There are two steps involved in signing up for the Transit Subsidy Program. No paper registrations are accepted. You must complete the registration process online. Step 1: In order to sign up for the Access Transit Subsidy Program, you first need to become a member by creating an Access profile on www.accesspotomacyard.com. During the registration process, you will be asked to select the Access Transit Subsidy Program. Once you are member, you will be eligible to sign up for the Transit Subsidy by following the links found in the Members Area of your Access profile. Step 2: Now that you are a member of Access Potomac Yard, you will need to complete the Transit Subsidy Registration form. This form is found in the Members Area from your Access profile. Complete and submit the Fare Incentive Registration Form. By submitting the form, you agree to the Agreement and Waiver of Liability and will be prompted to print out the Access Transit Subsidy Verification Form. The printed Transit Subsidy Verification Form then needs to be signed and verified before being submitted to Access for review.

HOW CAN I FIND OUT IF I AM ELIGIBLE FOR THE Access TRANSIT SUBSIDY PROGRAM?

Residents located within the Potomac Yard HOA, The Frasier Building, Station 650, Notch 8, The Porter Del Ray, Avalon Communities are permitted one SmarTrip card per unit. E Glebe Road Giant Employees are also eligible for transit subsidy. Please contact Access Potomac Yard prior to filling out the online registration form if you are unsure.

HOW CAN I FIND THE STATUS OF MY APPLICATION?

You can check the status of your Access Transit Subsidy application by logging into your Access profile and checking your personal profile for the status. If you see the word, “Approved,” you’re done. If you see the words “In Review,” it means we received your Transit Subsidy Registration Verification Form and are reviewing your information. We have a new feature where you can check on the receipt of your Transit Subsidy Registration Verification Form by logging into your Access profile. You can check back at a later time to see if the status changes from “In Review” to “Approved.” Just make sure you check your personal profile to see when your subsidy will begin.

HOW MANY MONTHS WILL I RECEIVE THE Access TRANSIT SUBSIDY?

The Access Transit Subsidy registration is processed for a six-month period (depending on your eligibility). You do not need to complete a new registration form each month. Once you approach the end of the six-month period, Access will attempt to send you a reminder email for you to Renew your Access Transit Subsidy. In order to renew, you will need to log into your Access profile and complete the steps to renew your Access Transit Subsidy. After you complete the renewal form, the subsidy will be processed for another six months (depending on your eligibility). Therefore, you will only need to complete the Transit Subsidy registration process twice within a 12-month period.

I AM UNABLE TO USE THE REMAINDER OF MY SUBSIDY FUNDS. IS THERE ANYTHING I SHOULD DO?

Yes! You can recycle these funds by contacting Access prior to the date that you will be out of town. Access will put a temporary suspension on your account to prevent your account from being deactivated.

HOW DO I REGISTER MY SMARTRIP CARD?

To register your SmarTrip card online, you'll need to create a SmarTrip account. You can also register your SmarTrip card by calling the customer service number found on the backside of the card. Registering your SmarTrip Card is very important! Please make sure you properly register your SmarTrip Card with WMATA. Access is not able to complete this step for you and your subsidy will not load if your SmarTrip card is not registered.

HOW DO I CHANGE MY SMARTRIP CARD NUMBER?

To register your SmarTrip card online, you'll need to create a SmarTrip account. You can also register your SmarTrip card by calling the customer service number found on the backside of the card. Registering your SmarTrip Card is very important! Please make sure you properly register your SmarTrip Card with WMATA. Access is not able to complete this step for you and your subsidy will not load if your SmarTrip card is not registered.

CAN I GET A REPLACEMENT SMARTRIP CARD?

Lost, damaged, or stolen SmarTrip cards must be reported to WMATA. In most cases, Access is able to reassign the Transit Subsidy funds to a new card. Replacement SmarTrip cards will need to be purchased through WMATA. Cards may be purchased online or at a retail outlet stores. For more information on purchasing SmarTrip cards, click here. You will need to contact WMATA customer service for all other balance inquiries or transfers by calling 202-637-7000.

WHEN WILL THE TRANSIT SUBSIDY FUNDS BE AVAILABLE ON MY SMARTRIP CARD?

If approved, your Transit Subsidy funds will automatically load onto your SmarTrip card on the first day of month. This assumes, however, that you already completed the following: - You registered your SmarTrip card with www.smartrip.com at least 15 days before your subsidy begins on the 1st. - You used your SmarTrip card at least one time in the last two weeks leading up to your subsidy beginning on the 1st. This primes your card to accept the subsidy. If you do not complete this step, your subsidy will not be available on the 1st. - Your SmarTrip card that you are using for Access Potomac Yard benefits only has Access Potomac Yard benefits assigned to it. If you assign more than one benefit (for instance, a benefit you receive from your employer) to any one SmarTrip card, it will erase both benefits. - You do not owe any money (i.e. negative funds showing on your card) to Metro. At the beginning of each month, just present your registered SmarTrip card to a bus farebox or rail target to pay your fare/fee as you normally would and your monthly benefits will be activated. This is referred to as Autoload – you must have the card properly registered with WMATA in order for the Transit Subsidy to load properly. (See “How do I register my SmarTrip Card?”)

HOW MUCH MONEY WILL BE LOADED TO MY SMARTRIP CARD EACH MONTH?

The monthly subsidy will vary from month to month dependent upon how many residents utilize the program.

WHAT IS THE METROWAY BUS AND WILL THE SUBSIDY WORK ON THE METRORAIL?

Currently you can use your subsidy anywhere the SmarTrip card is accepted: - MetroBus and MetroRail - Loudoun County Transit - ART – Arlington County - DASH – Alexandria - Ride On – Montgomery County - DC Circular - CUE - Fairfax City - Fairfax Connector The Metroway runs along Jefferson Davis Highway through Potomac Yard in route to the Crystal City Metro.